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Consulting Services
Retail Insights® provides a complete range of consulting services to owners of independent natural products retail stores, from strategic guidance such as trade-area location, store siting, optimal size, and product mix; business valuation for estate planning, partnership or equity subdivision, or for the sale, merger or acquisition of business assets; and succession planning. We also provide operational guidance on lease negotiations, wholesale vendor relationships, profit margin structure, workforce management, merchandising, and the efficient use of space.
Retail Insights® offers a tailored set of marketing services, Natural Insights for Well Being®, designed exclusively for independent natural products retailers including nutritional education for staff and customers, in-store and online marketing communication and promotional tools, and community outreach assistance. We assist independent natural products retailers in developing and maintaining a unique and powerful brand identity in the marketplace.
Jay Jacobowitz is president and founder, in 1998, of Retail Insights®, LLC, a professional consulting service providing strategic guidance to the natural products industry, and is creator of Natural Insights for Well Being®, a comprehensive consumer marketing service designed exclusively for independent natural products retailers.
Retail Insights® is considered a primary industry source for intelligence on the premium natural and organic retail space, and is often cited by industry trade journals including Nutrition Business Journal, New Hope Network, Natural Foods Merchandiser, Supermarket News, Vitamin Retailer, Winsight Grocery Business, and the Wall Street Journal, among others.
Jay is merchandising editor for WholeFoods Magazine (no affiliation with the natural supermarket chain by the same name), for which he writes a regular column, Merchandising Insights, and Tip of the Month.
In March, 2021, for the tenth (10th) consecutive year, WholeFoods Magazine will utilize Retail Insights® “Retail Universe for Premium Natural, Organic Food, Supplement and Personal Care Sales;” the definitive benchmark for the size and scope of the U.S. retail natural products industry. Retail Insights® maintains a database tracking over 123,000 U.S. retail stores in eight channels selling natural organic products, including all major industry players, and develops a proprietary annual national index of real-estate potential for natural products demand for the strategic benefit of its clients.
Jay also serves the industry’s premier advocacy group, the Natural Products Association (NPA), in several capacities and was recently presented with the Natural Products Association’s Industry Champion Award, which recognizes individuals who have made notable contributions to the natural products industry above and beyond commercial success. In December, 2016, Jay also received the President’s Award from SENPA/SOHO natural products association.
With over 40 years of wholesale and retail industry experience, Jay has helped develop over 1,000 successful natural products retail stores in the U.S. and abroad. For 20 years, from 1977 through 1997, Jay served as sales manager for Stow Mills, a predecessor company to United Natural Foods, and was directly responsible for over $100 million in sales to the independent natural products retail channel.